Training

Training Topics

Adventures in Attitude™
Anger Management:
What To Do While You Count To Ten
Communication 101
Communication 102
Creative Conflict:
How To Get Along With Difficult People
Customer Service
Diversity:
Appreciating Rainbows
Effective Business and Personal Communication
Feedback:
Breakfast of Champions
“Gung-Ho”
Dynamic Leadership for The Millennium
Managing the Difficult Performance Review
Negotiation Skills:
Blending the Velvet and the Iron
On-The-Job Training:
Coaching Is the Key
Performance Appraisal:
System Solutions
Sexual Harassment
Solving People Problems
Substance Abuse in the Workplace
Substance Abuse:
What Supervisors Need to Know
Stress Management:
Practicing the Art of Safe Stress
Supervision Effectiveness Training
Team Building:
Pulling together lightens the load
The Bridge:
Matrix – DiSC™ & Situational Leadership
Time Management:
Time Mastery in a World of Distractions

Good training uses previous experience as the foundation for the transfer of new knowledge and skills. Adults learn when there are several factors in place: motivation to learn, an encouraging environment, and interesting subject matter. When these three factors are available, coupled with a relaxed and humorous learning environment, the transfer of knowledge and skills increases dramatically.

To accomplish this training mission we employ humor, stories, examples, role-playing, and experiential activities. This is performed in more of a facilitation format in lieu of the traditional university lecture method.

The added feature of individual coaching sessions can greatly augment classroom training.